When you make that move from home to a new locality, you are risking the safety of your property to the moving provider. Are you provided with any security for your property? What can you do in case of fraud?
There is a Customers’ Bill of Rights which aims to nudge the industry to do more to guard against movers who use “predatory tactics.” The Customer’s Bill of Rights aims for clients to “identify what they should expect and demand from their movers.”
There has been an onslaught of fraud where criminal enterprises operate under the guise of a moving provider. The police discovered that fraudulent movers would allegedly offer a low price to clients who responded to ads requiring a deposit up front, then, halfway through the job double or even triple the estimate. The movers would hold customers’ belongings ransom in their trucks until the new price was paid. The scammers would also threaten to sue for non-payment or to unload the possessions on the street.
To redeem the reputation of moving companies, the Customer’s Bill of Rights will guarantee that:
- Customers will be given a written quote outlining the scope and cost per hour of a move, and have both parties’ legal rights and responsibilities explained to them beforehand.
- Moving providers will adhere to the pre-move estimate and terms provided, while also supplying an itemized invoice upon completion of the move when requested.
- Customers can request that movers are bonded and properly trained and abide by safety standards.
- All franchisees of moving providers must carry all necessary insurance.
- All moving equipment will be in safe working order.
- Customers will be provided with advance notice of any “unreasonable” delays in pick-up or arrival of goods.
- Accurate pricing information will be used in advertisements and marketing materials.
Moving companies have been encouraged to put all of these rules in practice. Furthermore, they should offer such guarantees to its customers. The Moving Customer’s Bill of Rights when adopted as a standard will insure the safety and protection of owner’s properties in transit.
The Desert Moving Company & Storage which specializes on general delivery and moving needs to include residential moving, corporate moving, container working and international moving. Desert Moving Company & Storage is a strict adherent of the Bill of Rights. Your properties are going to be safe with Desert Moving Company & Storage. Email: [email protected]